A User–Friendly Help Center Section
The Help Center section integrated into your Web Site Control Panel offers a collection of help articles and frequently asked questions. Aimed at resolving any common problem that you could have, they are contributed by our support team of professional technicians.
We have compiled a collection of how–to video tutorials that visually illustrate how you can troubleshoot a typical problem connected to your shared hosting service account. You can find the educational video clips in the Help Center.
A 60–Minute Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24x7x365 help desk service with a sixty–minute ticket response guarantee. Our team of well–trained technical support engineers will be at your disposal to answer all the queries that you might have. During non–busy periods, a response will be offered in even less than twenty minutes.