Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center section integrated into your Web Site Control Panel offers a collection of help articles and frequently asked questions. Aimed at resolving any common problem that you could have, they are contributed by our support team of professional technicians.

  • Top quality support service
  • Instructional Videos

  • We have compiled a collection of how–to video tutorials that visually illustrate how you can troubleshoot a typical problem connected to your shared hosting service account. You can find the educational video clips in the Help Center.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 help desk service with a sixty–minute ticket response guarantee. Our team of well–trained technical support engineers will be at your disposal to answer all the queries that you might have. During non–busy periods, a response will be offered in even less than twenty minutes.