Service Uptime Guarantee in Shared Hosting
When you obtain a shared hosting plan from our company, we guarantee that your websites will be working at least 99.9% of the time. We've basically eliminated the web hosting server downtime by using an innovative cloud hosting platform where different clusters of servers deal with each individual aspect of the overall service - files, databases, e-mails, and so forth. In this way, if there is a problem with a web server, the other servers in the cluster will simply take over and your websites will not be affected whatsoever. To avoid any infrastructure troubles, we also have diesel-powered backup generators and a few independent Internet providers. Competent administrators keep track of the web servers 24/7 to tackle any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
With our semi-dedicated server packages, you are going to reap the benefits of a 99.9% service uptime and you can just forget about any interferences you may have experienced with other providers. Different to the majority of hosting companies, we don't manage everything on a single web server. Instead, every part of the hosting service, including the file storage, e-mail messages, databases, Control Panel, stats, and so forth., has its own clusters of web servers. If one server fails, the others shall take over, so your websites will not be affected. Additionally we employ a groundbreaking load-balancing platform that ensures the ideal performance of both our servers and the internet sites accommodated on them. Numerous independent Internet providers and diesel powered generators are our backup in the event of an infrastructural problem, while a group of qualified administrators, which is available 24/7, monitors the system in case there are software issues. Through our Linux semi-dedicated servers, your sites are going to be up and running no matter what.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages include a 99.9% uptime guarantee. The stability and availability of the service is ensured by redundant Internet providers and diesel powered backup generators. In addition, we work with new hardware for the physical web servers where the VPS accounts are created to prevent any chance of hardware dysfunction and each part has been tested extensively. The security of your info is ensured through enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all maintenance procedures, so your websites will be operating basically without any interruptions. Our competent professionals will resolve promptly any software issue that could surface, so even if there's an issue with another VPS server account on the physical web server, your VPS will not be affected. The web server uptime is listed on our site and not concealed in our Terms of Service because we can keep our promise and provide you with an exceedingly dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your dedicated server, the types of offline software and / or script-driven apps you install on it or when you restart it, we can ensure that it's going to be accessible no less than 99.9% of the time. Your server is going to be located in our state-of-the-art facility in downtown Chicago and its uptime and accessibility is going to be guaranteed by powerful diesel backup generators and a number of Internet providers, so no outages or other infrastructural issues shall affect the proper operation of your internet sites at any time. Our qualified team of system admins will ensure that if your server freezes for some reason, it's going to be rebooted quickly. To avoid any probability of malfunctions, we will give you a hosting server with new and diligently tested hardware components to make certain that your websites are functioning no matter what.