Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all VPS server plans we offer and you'll be able to add it either during the signup or at any time later via your billing Control Panel. It includes an hour of custom work on your server, so our admins can help you with software installation or setup. They could also troubleshoot any piece of software which you have already installed in the event that it does not work efficiently, so you'll not need to waste time to determine what's wrong since they can assist you in a very quick and skilled way. As this is a one-time upgrade, you could get it only when you need it and if a given task takes a shorter period, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is beneficial if you can't do something by yourself or when you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You can add the upgrade to any of the Linux dedicated servers which we offer at any time that you need it. If you need some custom work from our administrators just after your hosting server is prepared, you'll be able to acquire the upgrade during the server signup process, or if you need something to be done afterwards, you can add the upgrade from your billing CP. The Installation & Troubleshooting service features 1 hour of work from our administrators on your machine, so in the event that you experience any issues to install a third-party software or some program gives errors and does not work the way it should, our experts will be able to help you in a very timely manner. If a task takes less than 60 minutes, the remaining time will be available for future tasks and you will be able to see it in the billing area. This upgrade is suitable in case you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it provides.