Q: Why do I have to move my site? What does website migration include?
A: The web site migration service that our company is offering is free (to a certain extent). We’ll transfer your web site(s) to our super–modern cloud hosting platform without you having to do anything. We know from experience that changing web hosting providers can lead to lost info and undesired network downtime. That’s the reason why we will perform all that for you at no cost!We have trained administrators whose sole responsibility is to ensure that your website performs precisely as it did on your old hosting platform. The administrators are experts in migrating custom–made web sites, as well as web sites that are based on popular web apps such as WordPress and Joomla™.
Q: Just how long will the web site migration procedure take?
A: There are lots of variables to bear in mind – the total number of web files, the physical size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. However, we do our best to accomplish all website migrations within a 48–hour time frame. Less sizeable websites are transferred faster – usually in under 24 hours.
Q: My privacy concerns me. What information do you require?
A: We will require the login details for your old web hosting provider’s Control Panel along with the site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my website be unavailable during the migration?
A: Your site will work just like it did before with your old hosting provider. When we are through with the transfer, your site will be configured to work on our web hosting platform and we’ll ask you to preview it. If everything is working correctly, all you will need to do is update the NS records associated with your domain name. Your web site will be migrated to us with no downtime whatsoever.
Q: Will my present hosting provider have to do anything?
A: Nope. We will never contact your hosting provider about anything. They will not be aware of the web site transfer either.
Q: Does it matter what platform my current provider is using?
A: Yes. We support all regular Linux–based web hosting platforms. We don’t support Windows–driven hosting platforms, as we do not provide Windows web hosting services ourselves.We also don’t support proprietary website creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.